URGENT REPAIRS

This is a general overview and the system varies between state and territory.

The tenant should notify the lessor of the need to carry out any urgent repairs as soon as possible. The lessor should carry out any repairs as soon as it is necessary depending on the problem. There are special guidelines for the performance of urgent repairs.

Urgent repairs are those which are needed to correct serious faults or problems with the property which could be dangerous to the tenant or could result in substantial damage to the property or its contents. Urgent repair is work that is needed to repair:

• a burst water service
• a blocked or broken lavatory system
• a serious roof leak
• a gas leak
• a dangerous electrical fault
• flooding or serious flood damage
• serious storm or fire damage
• a failure of gas, electricity or water supply to the property
• the failure of a refrigerator supplied with the property
• a failure or breakdown of any service on the property essential for hot water, cooking, heating or laundering.
• a fault or damage that causes the residential property to be unsafe or insecure.
• a fault or damage likely to cause injury to person or property
• a serious fault in any door, staircase, lift or other common area which inhibits or unduly inconveniences the tenant in gaining access to and use of the property