SERVICE STATIONS - CLASSIFICATION

CONVENTIONAL SITES

Where the operator fills the customer's tank and provides other services such as checking oil level and tyre pressures etc (operators of such sites include lessees/licensees, owners/dealers and commission agents) it is a conventional site. There are only few of these sites left and are usually privately owned. The operator often works in conjunction with car repairs.

SELF SERVICE SITES

With self service pumps (operators of such sites include lessees/licensees, owner/dealers and commission agents). These are the most common service station type.

CLASSIFICATION BY TYPE OF OPERATOR

LESSEE/LICENSEE SITES (CONVENTIONAL AND SELF SERVICE

These sites are owned by a major oil company and leased or licensed to an operator who purchases the bulk of his petrol supplies from the company. The total number has declined because of rationalization programs as major oil companies are switching to large volume self service sites which are often but not always, commission agents.

OWNER/DEALER SITES

Applies to most of the "conventional" sites but does include some self service sites. They are owned by the operator (or leased from a person other than a major company) and supplied by a major oil company or an independent. The number of owner/dealers have declined over the years since 1951 when the oil companies began to concentrate the sale of their products through one brand lessee/licensee sites and owner/dealers now have something less than 25% of retail volume.

COMMISSION AGENT SITES

Commission agents are almost all self service sites. They are owned by a major oil company or an independent. The operator simply sells petrol as an agent for the owner at prices fixed by the owner. While a commission agent does not pay rent on the tank and forecourt facilities (the cost of which are borne by the owner) he/she does pay rent (as a quasi lessee) on any additional facilities such as the accessories shop, work bay, supermarket or restaurant.

CLASSIFICATION BY LAND USE

PETROL SALES AND MAJOR REPAIR WORKSHOP

A number of the older style and privately owned sites generate a great deal of their revenue from activities other than petrol sales. This applies particularly to repair workshop and accessory shops. Under a number of town plans only a "car repair shop" is allowed to carry out major repairs and therefore, the valuer should check the zoning for such land uses (existing use rights may apply).

PETROL SALES AND MINOR REPAIR WORKSHOP

This type of service station generates a great deal of the total revenue from petrol sales but also generates a large proportion from the workshop/accessory shop. If the site is large and fronts a busy road it is an ideal site for upgrading into a more modern service station. Therefore, the valuer should determine the value of the improvements very carefully, as if rebuilding to a higher and better use applies, the buildings/plant may have no value. However, it is the most vulnerable service station and the opportunity cost land value may indicate a higher and better use. For example, commercial/retail if the site adjoins an expanding shopping centre.

PETROL SALES AND RESTAURANT - TRANSIT SERVICE STATION

This service station type was pioneered by Golden Fleece. Typically, the station is located on a busy highway just outside a large provincial town. The restaurant part of the business is most important, attracting travellers and truck drivers. Because of the need to cater for cars and trucks for a long period such stations are on a large site. This type is nearly always owned by the oil company with the operator on a commission arrangement. They have proved to be a very strong station and if there is little likelihood of new competition, will show a high value. However, the buildings may be old and therefore, a rebuilding program may be required in the near future.

PETROL SALES AND SUPERMARKET

A recent trend is for oil companies to concentrate on supermarket retailing together with petrol sales. This land use requires new buildings, canopies, pumps and parking areas with an efficient design. Typically, the station is open late (sometimes 24 hours), 7 days a week and offer competitive pricing against nearby small supermarkets and general stores. Oil companies have stated that they expect their supermarkets to dominate the convenience shopping market within the near future. Because a large part of the revenue is from the supermarket operation, the valuer should approach the valuation using the same criteria and assessment techniques as for other retail land uses.
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